Website health check: a practical checklist

A business-focused website health check covering availability, customer journeys, ecommerce, tracking and technical risks.

Availability

For availability, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

Revenue paths

For revenue paths, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

Technical health

For technical health, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

Tracking and search

For tracking and search, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

A practical monitoring rule

If the failure would cost a lead, booking or order, monitor the complete customer action rather than only the page or server behind it.