Website uptime monitoring explained

Uptime is useful, but it is only the first layer of monitoring for a revenue-generating website.

What uptime tells you

For what uptime tells you, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

What uptime cannot tell you

For what uptime cannot tell you, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

Add browser monitoring

For add browser monitoring, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

Add customer-journey tests

For add customer-journey tests, focus on the customer-facing result first. Build a repeatable check, keep the test safe, and record enough evidence to tell the difference between a short-lived warning and a real business-impacting failure.

A practical monitoring rule

If the failure would cost a lead, booking or order, monitor the complete customer action rather than only the page or server behind it.